Queenstown is a relatively safe town. However, visitors should still take care to ensure their own personal safety. Many of the other people in town are also visitors.
The most common offense committed against tourists in the Queenstown are car break-ins. Remember to always lock your doors and do not leave valuables in your vehicle or unattended.
Although limited in number, the police in the Queenstown area are intolerant of disorderly behaviour and are prepared to arrest for quite minor offences. As with anywhere in New Zealand, they have no tolerance for possession of drugs.
Other emergency services in the area operate on a volunteer basis.
Rental car companies have restrictions in their rental agreements to prevent their vehicles being operated on some high country roads. New Zealand's ski-field roads also take many visitors by surprise, but driving to suit the conditions will considerably reduce any risk.
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There are several internet cafes to be found in Queenstown with cheap rates. Some hotels charge plenty for internet, others offer it free. most of the town is covered by WiFi. Pick up a prepaid card at reasonable rates.